Thank you for registering for a training with Enrootment Method. We understand that circumstances may change, and we have outlined our cancellation policy and terms to ensure clarity and fairness for all participants.

 

Cancellation Policy

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Cancellation by Participant:

• Within 7 days of booking and minimum 30 days before training start date: 100% refund with a €100 admin fee.*

• More than 61 days before the training start date: 75% refund of the total training fee.*

• Between 61 days and 30 days before the training start date: 50% refund of the total training fee.*

• Less than 30 days before the training start date: No refunds will be issued.

• No-shows: No refunds or credits will be given.

* All amounts are plus any currency conversion and bank charges.

* The training start date refers to the scheduled date of the Online Review Day.

Transfer of Registration:

• Participants may transfer their registration to another individual up to 14 days before the training start date. The new participant must meet the eligibility criteria and notify us in writing.

 

Cancellation by Organizer:

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In the highly unlikely event that our lead trainer is unable to complete the training, the following policies will apply:

• Cancellation Before the Training Begins: If the trainer cancels before the course start date, participants may request a full reimbursement instead of a course transfer. Alternatively, a credit will be issued, which can be used toward any of our trainings within a two-year period.

• Interruption During the Training: Should the lead trainer become ill or injured during the course, our assistant team will take over to ensure continuity.

• Travel-Related Expenses: While we strive to minimize disruptions, we are unable to reimburse costs incurred due to cancellations, including travel expenses or missed flights. We recommend that participants review their travel insurance policies to determine coverage for such situations.

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We are fully committed to delivering a high-quality learning experience and will always seek the best possible solutions for our participants. To date, we have never had to cancel a training due to trainer illness or injury.

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Terms and Conditions

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Payment & Confirmation:

• Full payment is required to secure your spot in the training.

• Payment plans are made available for those wishing to spread the costs. In case of cancellation, the amount due on the moment of cancellation as described above in the Cancellation Policy is still owed. Meaning: 25% of the training fee 61 days before the training start date, 50% of the training fee 30 days before the training start date, the full amount less than 30 days before the training start date

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Code of Conduct:

• Participants are expected to engage respectfully and maintain a supportive learning environment.

• Disruptive or inappropriate behaviour may result in dismissal from the training without a refund.

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Liability Waiver:

• By registering, participants acknowledge that psychosomatic practices may involve physical and emotional engagement.

• The organizer and facilitators are not liable for any injuries, psychological distress, or damages resulting from participation in the training.

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Confidentiality Agreement:

• All personal experiences shared during the training are confidential and should not be disclosed outside the training environment.

• Any form of recording, unless explicitly permitted, is strictly prohibited.

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Health & Safety:

• Participants must disclose any relevant medical or psychological conditions that may affect their participation.

• The organizer reserves the right to recommend postponing participation if deemed necessary for the safety of the participant or group.

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Digital images and recordings Waiver, Indemnity and Release:

• Pictures, videos and audio recordings will be made during the training process. You will be asked to sign a release form at the training start. These media will be used for educational and promotional purposes. By taking part in the training, you consent with pictures, videos and audio being used for these purposes.

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Force Majeure

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Force majeure refers to unforeseeable and unavoidable circumstances that prevent your attendance to the training. In these cases, an alternative (financial) solution can be agreed upon between the participant and organizing Team.

Participants must notify the Team as soon as possible, providing reasonable proof of the force majeure event. If cancellation occurs due to a force majeure event, the participant may receive: a full or partial refund or a credit towards a future event or session by discretion of the Team.

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Personal & Medical Reasons:

• Severe Illness or Injury – If you or an immediate family member (parent, spouse, child, or sibling) experience a serious medical emergency, hospitalization, or a contagious illness that prevents attendance.

• Death of a Close Family Member – Loss of an immediate family member (parent, spouse, child, or sibling).

• Pregnancy Complications – Unexpected pregnancy-related health issues.

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Natural Disasters & External Events:

• Extreme Weather Conditions – Natural disasters like hurricanes, earthquakes, floods, or wildfires that prevent safe travel.

• Political Instability or Conflict – Unrest, riots, war, or government-imposed restrictions that make it unsafe to travel.

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Pandemic-related Circumstances

• Government-mandated lockdowns and travel bans.

• For pandemic related cancellations, with proof of reason, you can keep a credit note in our account for the full amount to be transferred to a future edition, or you can receive a 50% refund

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Other situations:

• Personal Emergency – A car accident or similar unforeseen incident affecting travel.

• Home or Property Damage – Significant personal property damage (e.g., house fire, flood, or burglary) requiring immediate attention

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By registering for a training, you agree to abide by these terms and conditions.

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For any questions, please contact info@enrootmentmethod.com.